Genie is a cybersecurity startup specializing in consumer voice applications. They have developed a cutting-edge B2C platform that safeguards users from phone scams. Their innovative mobile app intercepts incoming calls, employs voice analysis, redirects them to an AI-based digital assistant in the cloud, and either disconnects the call or forwards it to the user with additional context.

CHALLENGE

Genie's founders approached Sogo, a leading technology partner, with a multifaceted challenge. They needed to design a VoIP call control architecture to protect against cyber threats and to find a technical solution capable of intercepting phone calls on Android and iOS devices without answering them. The aim was to enhance consumer application security while ensuring seamless call control in a Software as a Service (SaaS) model.

SOLUTION

Sogo, drawing on its deep expertise in cybersecurity, architecture, and call control, prepared a comprehensive solution design for Genie. This encompassed both on-device and cloud-based call control and the broader solution architecture required for a scalable SaaS offering. Through a collaborative effort, Genie and Sogo successfully developed an advanced platform that integrates voice and video analysis for threat detection.

Within just six months of project initiation, Genie welcomed its first production customers, showcasing the swift implementation of the solution. The consumer application, delivered as a SaaS solution, now offers enhanced cybersecurity measures, safeguarding users from phone scams and other cyber threats.

Over the past two years, Sogo has continued to work closely with Genie, actively contributing to platform development and providing invaluable architecture and technology strategy consulting. Leveraging Sogo's expertise, Genie has expanded its platform to include email and texts analysis, further fortifying its cybersecurity capabilities within the SaaS model.

The collaboration between Genie and Sogo has empowered Genie to create a highly scalable SaaS platform, achieving rapid time-to-market from concept to acquiring its first production customers. This success story highlights the critical role of cybersecurity, voice and video analysis, consumer application protection, call control, architecture, and SaaS delivery in the ever-evolving landscape of cyber threats.